What Does ESG Mean in Business and Sustainability?
Today, thousands of companies are working to improving their environment, social, and governance (ESG) performance to meet growing demands from investors, regulators, and customers. In an era of climate change, global conflict, and social inequality, ESG has become one of the most important frameworks for how businesses and investors think about capital allocation, risk assessment, and corporate sustainability.
What does ESG mean?
ESG means environment, social, and governance, a set of criteria used by investors, boards of directors, managers, and other stakeholders to evaluate the sustainability, responsibility, and risk profile of a business.
ESG focuses on "non-financial" performance indicators compared to financial investor metrics like revenue or earnings-per-share. However, ESG issues are increasingly influencing companies' access to capital, share price, and long-term competitive standing, which have direct financial impacts for businesses. ESG criteria give decision-makers a broad lens to evaluate a business' strategy, operations, opportunities, and risks, by accounting for all its stakeholders, including investors, employees, the environment, and society.

While ESG scores and ratings are often grouped together by investment analysts, each of the three sections have their own distinct meaning:
Environmental
Environmental ESG means activities, attributes, issues, and disclosure areas like:
- Greenhouse gas (GHG) emissions reduction and decarbonization
- Carbon accounting
- Water stewardship
- Waste management
- Natural systems and biodiversity support
- Sustainable products and services
- Business model circularity
- Supply chain sustainability
- Renewable energy and energy efficiency
- Other environmental impact understanding, mitigation, and performance
In many ways, this ESG category essentially has a similar meaning to how we might define corporate sustainability — balancing the environment, equity, and economy across products, packaging, facilities, energy usage, people, and waste in a way that doesn’t contribute to global warming, climate change, and biodiversity loss — through an investment and corporate decision-making lens.
Social
Social ESG means activities, attributes, issues, and disclosure areas like:
- Human rights
- Labor standards and fair pay
- Workplace health, wellness, and safety
- Employee diversity, equity, and inclusion
- Social and community impacts
Internally, this ESG category is closely connected to a company's HR (human resources) and CSR (corporate social responsibility) policies, programs, and practices.
Governance
Governance ESG means activities, attributes, issues, and disclosure areas like:
- Corporate ownership structure
- Leadership and board diversity
- Ethical decision-making
- Risk management
- Corporate policies and controls
- Data privacy and cybersecurity
As well as other aspects that balance the rights, responsibilities, and identity of various shareholders and stakeholders in the company.
You can think of corporate ESG as the social externality side of financial accounting. In modern history, public companies operate, account for their financial performance, and then issue shareholder reports like a 10-K which investors can use to decide if they want to invest in the company or not.
But, as an investor or business decision-maker, if you only rely on a company's financial reporting, you aren't considering the full reality of how that organization operates, or what its impacts might be. As we've recently seen with companies like Exxon Mobil, JPMorgan Chase, Wells Fargo, and Tesla, financial accounting alone doesn’t fully account for the consequences and risks of operating a company, particularly long-term:
- What if your business model fundamentally denies or contributes to climate change?
- What if your business model has major climate risk exposure you
- What's your business and value chain exposure to Russia, or Xinjiang forced labor?
- What does it mean for your company's long-term performance and competitiveness if you cultivate a toxic workplace culture that creates publicity issues, promotes racism or discrimination, and compels employees to leave?
These are the types of questions ESG criteria help investors and other decision-makers interpret and answer.
What ESG Means for Your Business
Due to a variety of economic, social, scientific, and political factors, support for responsible, stakeholder capitalism and assessing the long-term role of business in society has grown considerably over the past decade. The impact of the COVID-19 pandemic, climate change, Black Lives Matter, wealth inequality, government gridlock, and regulatory uncertainty have increased the need for companies to proactively integrate ESG issues and risk management into their strategy, policies, business model, company culture, and value chain.
Compared to quarterly earnings cycles and short-term decision-making, ESG is a longer-term approach to risks, opportunities, and value creation. But ESG also has near-term, immediate consequences, particularly for businesses who fail to consider and address material ESG issues.
In particular, businesses need to consider important and strategic ESG topics like:
- Access to capital - From institutional ESG investors like BlackRock and State Street to private equity and banking lenders, more capital providers are using ESG indices, scores, and ratings signals to analyze the risk-return profile of their investments. Emerging evidence suggests a business with better ESG performance has a lower cost of capital, and better liquidity access
- Share price risk - Research from MSCI and Morgan Stanley indicate strong ESG performers have lower earnings volatility and lower market risk compared to lower-ranking companies
- Board risk - From Engine No. 1's Exxon Mobil board activism campaign to State Street voting against the re-election of directors at 400 companies who failed to improve gender diversity on their all-male boards, directors who fail to act on material ESG risks and opportunities are increasingly seen as poor fiduciaries
- Climate risk - As climate change and biodiversity loss fuel trillions of dollars in economic risk and damage, organizations need to identify, manage, and adapt to climate impacts across their business model, products, and value chain. Fortune 500 companies alone carry an estimated $2 trillion+ in financial risk from climate impacts
- Regulatory risk - On the legal side, regulators in the European Union (EU), United Kingdom (UK), United States, Canada, Singapore, and other regions are pushing for more robust ESG implementation across financial reporting, non-financial reporting, and regular operational practices. The Corporate Sustainability Reporting Directive (CSRD) and European Sustainability Reporting System (ESRS) require thousands of companies doing business in the EU to improve their sustainability performance and ESG disclosures
- Brand and customer risk - The majority of consumers (and a growing number of businesses) want to buy from sustainable brands, making ESG investment, integration, and innovation important ways to de-risk current and future revenue streams while strengthening public reputation
- Financial ROI - There are many, proven ways sustainability and ESG integration can drive operational cost savings and tangible ROI for category leaders
In many ways, ESG performance has become a new way to evaluate the responsible management quality, brand reputation, and macroeconomic risk management of a business. A well-run company that cares about its people, customers, and the environment will logically be more resilient over time and outperform its peers who don't.
What Does ESG Mean in Regards to Sustainability?
ESG and sustainability are often used interchangeably within companies to mean similar things. However, there are important differences between ESG and sustainability. We think the best way to understand the difference is to consider ESG as an inward perspective and sustainability as an outward perspective.
In other words:
ESG looks at how the world impacts a business as an investment, whereas sustainability focuses on how a business (or investment) impacts the world
Strong, thoughtful corporate sustainability should correlate with strong ESG performance, but not always. A sustainable products company could still discriminate against certain workers. Or a firm with strong ESG governance and transparent reporting can still cause immense environmental harm in its day-to-day business.
Today, the ultimate meaning of ESG is that brands and business leaders need to keep up with - if not anticipate - economic, social, scientific, and regulatory trends, while also designing flexible structures, technology, and operating principles to adapt to new and emerging ESG issues.
How ESG Brings New Meaning to Business and Corporate Purpose
The emerging importance of ESG means businesses need to be able to consistently demonstrate and communicate strong, thoughtful, and strategic ESG performance. The ones who do will have a clear competitive advantage over their peers who ignore ESG, or do the bare minimum. Many companies start ESG work because of compliance and investor reporting pressures, only to find that as their ESG investments, maturity, and capabilities evolve, their company realizes significant cross-company benefits, efficiencies, and positive ROI.
Every company's ESG roadmap is different - and ESG truly is a long-term, strategic journey for businesses and management teams. Nonetheless, the benefits of strong ESG performance on brand reputation, employee talent attraction and retention, culture, operational efficiency, risk management, and access to capital are not only numerous - many are quantifiable.
Ultimately ESG principles give business new meaning - one that extends beyond a narrow view of shareholder value to consider stakeholder and social value. If corporate purpose or a company's mission statement sets its north star, ESG is how an organization realizes that purpose throughout its business, which can be a powerful strategic tool for company culture and innovation.
