Protecting (and Respecting) Your Privacy

Hi, and welcome. We've written this page to help you understand your rights and our privacy responsibilities under this agreement ("user agreement" or "agreement") between Brightest, Inc. ("we", "our," "us") and you. These documents tend to get wordy, complex, and, frankly, a bit dull - so we want to clarify a few things up front.

For starters, we don't sell your personal data. That's our pledge - it will not happpen. Yes, we do collect and gather data (as we outline below if you keep reading, as well as in our terms of service), but our mission is to operate an ethical technology company, which we simply can't do if we violate your privacy or betray your trust. We've thought about the pros, cons, benefits, and tradeoffs - and it may even hurt us competitively against other companies who lack the same sense of right and wrong - but it's the decision we've made and are committed to. What matters to us the most is helping you and doing the right thing.

With that said, this agreement sets the terms of your use of the Brightest website and services ("Brightest", "Service") that include,, our API, and all related domains and subdomains, our messaging platforms, Brightest mobile apps for iOS and Android, and all other current and planned components of the Service. This agreement is meant to encourage a fair and tolerant place for ideas, people, events, and discussion that also protects your personal rights.

Our privacy approach

Brightest collects information about you when you use our Service and through other interactions and communications you have with us. We have to collect data by definition, or the site wouldn't work very well and you'd probably go somewhere else. The Services are provided by (and this Privacy Policy applies to) information collected and used by, Brightest, Inc.

Scope and application

This privacy policy (“Policy“) applies to persons and organizations who use our Service to locate, discover, learn about and support organizations working toward social impact (which includes but is not limited to full-time, contract, gig, aide, or volunteer work, charitable donations, or other forms of support), and to people and organizations who use the Service to engage workers, volunteers, supporters, donors, or helpers in any other capacity. It also extends to any additional social impact management and measurement, environmental sustainability management and measurement, organizing, event promotion, and information management via Brightest, as well as any related services provide, such as donation opportunities, fundraising tools, relevant ethical and sustainable products, and other contributions that (a) we think you'd like and find useful, and (b) help us operate a financially and socially sustainable Service.

Information collection

We collect information you provide directly to us, such as when you create or modify your account, take actions through the Service, add photos, comments, or other content regarding your interaction with the Service, or otherwise communicate with us. This information may include but is not limited to your name, email, phone number, postal address, profile picture, gender, date of birth, and other information you choose to provide.

Additionally, when you use our Service, we collect information about you in the following general categories:

Location information: When you use the Service, we collect location data about your location from sources like your web IP address or your mobile phone's location services. If you permit us to access location services through the permission system used by your mobile operating system, we may collect the precise location of your device when the app is running in the foreground or background. Importantly, we do not do this with the intention of tracking you, violating your privacy or selling your data to third parties: we make this tracking a part of our service in order to provide you with a more helpful and relevant user experience.

Contact information: If you permit the Service to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate social interactions through our Service and for other purposes described in this Policy or at the time of consent or collection.

We also collect information about when and how you and other site visitors interact with our Service, in order to learn more about your needs and preferences so we can continue to build a better more helpful product for you. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers, such as Google Analytics. For clarity, cookies are small data files stored on your hard drive by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience throughout the Service. Through our applications and third-party analytics tools we rely on, we may collect information about your mobile or desktop device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and other network information.

Again, none of this is intended to spy on you, monetize your data, or share it with 3rd parties without your knowledge or consent. But in order to tell you what social impact opportunities are nearby, we need to know the zip code or neighborhood where you're located. In order to make recommendations, we need to try and infer what you like from your website and app interactions. It's a delicate balance and we appreciate your trust that we'll strike the right one to protect you, keep you safe, and minimize any potential risks or negative externalities.

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

Cookies we use at Brightest

NameSourcePurposeStorage Days
__stripe_midBrightest | StripeNecessary365
__stripe_sidBrightest | StripeNecessary1
mBrightest | StripeNecessary3650
_gaGoogle AnalyticsAnalytics730
_gatGoogle AnalyticsAnalytics1
_gidGoogle AnalyticsAnalytics1
collectGoogle AnalyticsAnalyticsSession

We also want to call out and clarify a related aspect of our service that's hopefully clear already, but we want to be extra-sure you understand. Non-profits, charities, B-corps, and other types of organizations can, with our permission, promote events, actions, fundraisers, and other opportunities on Brightest. When they do, if you opt into an activity (i.e., you select to volunteer and get involved with a local non-profit), make a donation, or approach an organization for a partnership, you give us permission to share your basic contact information (such as your email address) to that organization so they can communicate and coordinate with you or share additional information about their work and mission. Again, from a communication and logistics standpoint, we have to do this for Brightest to work (for you, us, and them). While we hold partners to a high standard of conduct, we cannot completely control when and how they might contact you if you opt in. If you do have any issues with an organization or its conduct on Brightest, please contact us and report it immediately.

Similarly, if you register as a supplier, vendor, or partner of another organization on Brightest for the purposes of environmental social governance (ESG), sustainability, human rights, or social impact collaboration, assessments, disclosure, reporting, and other purposes, you consent to sharing your organization's contact information - as well as any information your organization voluntarily discloses - with your third party partners. As an organization, you have control over what information you share with third party organizations via Brightest.

Service and permissions

Most web browsers and mobile devices (such as Google Android or Apple iOS) define certain types of data that apps cannot access without your consent. These platforms have different permission systems for obtaining your consent. If you do not wish to share specific elements or areas of your data with us, please configure your device and/or browser settings accordingly, and/or do not opt into providing it to us, if we request it via a settings option or mobile push notification.

Information collected from third party sources

We may also receive information from other sources and combine that with information we collect through our Services. For example:

If you choose to link, create, or log into Brightest with a social media service (i.e., Facebook), or if you engage with a separate app or website that uses our API (or whose API we use), we may receive information about you or your connections from that site or app.

When you contact or provide work, gig or volunteer services to other individuals or organizations listed on the site, you are then sharing whatever information or data about your account, inquiry or desired scope of work with that third party that you provide them. Brightest takes no responsibility for what a third party may or may not do with any personal data you provide them, or their standards for data privacy and protection, which is entirely outside our control.

Use of information

We may use the information we collect about you to:

Provide, maintain, and improve our Service, including, for example, to provide products and services you request (and send related information), develop new features, provide customer support to Users, authenticate users, and send product updates and administrative messages;

Perform internal operations, including, for example, to prevent fraud and abuse of our Service; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;

Send or facilitate communications;

Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events from Brightest and other companies or organizations, where permissible and according to local applicable laws; and

Personalize and improve the Service, including to provide or recommend features, content, social connections, referrals, and advertisements.

We may transfer some of the information described in this Policy to (as well as process and store it) in the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we'll take appropriate measures to protect your personal information in accordance with this Policy.

Sharing of information

We may share the information we collect about you as described in this policy or as described at the time of collection or sharing, including as follows:

Between you and organizations to enable each to efficiently connect and collaborate through the Service. For example, we share your name, photo (if you provide one), and any other information you have submitted to the Services;

With other Users; and with other people, as directed by you, such as when you want to share your Brightest experience with a friend or on a social network, or message another user using the Service;

With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;

With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;

With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API or Service, or those with an API or Service with which we integrate;

With Brightest subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and/or logistics purposes (note: we will always do our best to transparently disclose these relationships to you, whenever and wherever possible);

With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;

In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;

With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our Terms of Use (which can be found at or other policies, or to protect the rights, property, or safety of Brightest or others;

In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;

If we otherwise notify you and you consent to the sharing; and

In an aggregated and/or anonymized form which cannot reasonably be used to identify you.

Social sharing

The Service integrates with third party social networks to provide sharing features and other related tools which let you share actions you take on our Service with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

Your information and information choices

You may correct or otherwise update or modify your account information at any time by logging into your online or in-app account. If you have a Brightest account and wish to cancel your account and delete all data stored by our Service, please visit this link this link or email us at Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if we believe you have committed fraud or violated our Terms of Use, we may seek to resolve the issue before deleting your information.

Your data privacy and protection rights

At Brightest, we'd like to make sure you're fully aware of all of your data protection rights. Every individual or organizational user of the Service is entitled to the following:

The right to access: You have the right to contact Brightest to request a copy of your personal data. We may charge you a fee for this service, depending on the scope of the request, particularly if you are an organization subscribing to Brightest as a customer or partner.

The right to rectification: You have the right to contact Brightest to request that we correct any information you believe is inaccurate. You also have the right to contact Brightest to request to complete the information you believe is incomplete. Based on the volume of inquiries and requests we receive, we may or may not be able to accommodate your request in a timely manner, but we'll do our best.

The right to erasure: You have the right to contact Brightest to request that we erase personal data stored or accessible to Brightest, under certain conditions.

The right to restrict processing: You have the right to contact Brightest to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to contact Brightest to request to object to Brightest’s processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that Brightest transfers the data that we have collected to another organization, or directly to you, under certain conditions. For organization's we offer self-serve data export capabilities throughout our Service to access or back up your data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email us at:

Access rights

Brightest will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.

We may request permission for our app’s collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of our Services. Additionally, disabling our app’s collection of precise location from your device will not limit our ability to determine your approximate location from your IP address.

We may also seek permission for our app’s collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the contacts settings on your mobile device.

You may opt out of receiving promotional messages from us by following the instructions in those messages and/or by updating your account settings. If you opt out, we may still send you non-promotional communications, such as those about your account, about Service you have requested, or our ongoing business relations.

As a reminder, we are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our Service, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your user content. If you are using a third-party website or service and you allow them to access your user content, you do so at your own risk.

Children’s privacy and safety

Brightest does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Services. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at

Supplemental privacy notice for California residents

This section supplements the information in our general Privacy Policy, and applies solely to California residents. It applies to personal data we collect as a business; it does not apply to personal data we collect or otherwise process as a service provider.

California law now makes a distinction between organizations that process personal data for their own purposes (known as "businesses") and organizations that process personal data on behalf of other organizations (known as "service providers"). Depending on the circumstances of your use of Brightest, our Service may act as either a business OR service provider with respect to your personal data and information. If you have a question or a complaint about how your personal data is handled, please direct them to the relevant organization using Brightest since they are the ones with primary responsibility for your personal data.

For example, if you create an account with us to organize events, actions, or communicate and engage supporters for your school, non-profit, business, campaign, or other type of organization, Brightest will be a business with respect to the personal data you provide as part of your account. We'll also be a business regarding the personal data we've obtained from your use of our Service, which could relate to organizers and organization managers or individual people. We use this to conduct research and analysis to help better understand and serve you and other partners of our Service, as well as to improve our products and provide you with better service.

By comparison, if you sign up for an event or action as an individual, Brightest processes your personal data to help administer that event, action, or campaign on behalf of the organizer (for example, sending signup confirmation messages, event reminders, processing payments, etc.) and to help the organizer target, and understand the success of, their event and event planning (for example, providing event reports, using analytics to gain insights into the effectiveness of various campaign channels, etc.). In these circumstances, Brightest merely provides software tools for organizers; we do not decide what personal data to request on registration or signups forms, nor are we responsible for the continued accuracy of any personal data provided. Any questions you have relating to your personal data and your rights under California law should therefore be directed to the organizer as the business, not to Brightest.

If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and share your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).

We or our service providers may collect the below categories of information for the following business or commercial purposes (as those terms are defined in applicable law):

• Our Service or our service provider's operational purposes;

• Auditing consumer interactions on our site (e.g., measuring ad impressions);

• Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;

• Bug detection and error reporting;

• Customizing content we or our service providers include in the Service;

• Providing the Services (e.g., account servicing and maintenance, order processing and fulfillment, customer service, analytics, and communication about the Service);

• Improving our existing Services and developing new services (e.g., by conducting research to develop new products or features);

Compliance with applicable, just laws and regulations. In this case we may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular user or device.

• Other uses about which we notify you.

If you are a California resident, you may have certain rights. California law may permit you to request that we:

• Provide you the categories of personal data we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal data; and the categories of third parties with whom we shared personal data.

• Provide access to and/or a copy of certain information we hold about you.

• Delete certain information we have about you.

You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Services to you. If you ask us to delete it, you may no longer be able to access or use the Services.

Consistent with California privacy law we refuse to "sell" any of your personal data - just like we have since day one. We also do not and will not share personal information with third parties for their direct marketing purposes.

Supplemental privacy notice for Nevada residents

Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons. “Personally identifiable information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online.

We do not engage in such activity; however, if you are a Nevada resident who has purchased or leased goods or services from us, you may submit a request to opt out of any potential future sales under Nevada law by emailing Please note we will take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.

Changes to this policy

We may change this Policy from time to time, at our sole discretion. Your continued use of the Service after such notice constitutes your consent to the changes. We encourage you to periodically review the Policy for the latest information on our privacy practices.

As we've said before, privacy in this day and age is a delicate balance. Information collection has become very powerful, and can often be helpful for delivering a more engaging, relevant, and customized experience or Service to you. But it can also be mis-used and abused, as we've seen many times from Facebook and other services. We think about these issues and ethics a lot, and will keep challenging ourselves to make the right decisions. You should also challenge us too.

Get in touch - we're listening

If you have any questions about this Privacy Policy, your rights, or would like to discuss it with us more, please contact us at